Exchange Policies
 


Cash & Carry items


Star Furniture emphasizes the quality of its products. The goods are carefully inspected before leaving for the warehouses or outlets. However, customers are advised to inspect their goods before collection. You may return any items purchased should there be any manufacturing defects, within 3 days of purchase with the original receipt. This doesn't apply to display items, bargain corner and clearance items.

Delivered items


Star Furniture takes great pride on its craftsmanship, design and high quality productions. All items are inspected to ensure the quality and complicity before leaving for the warehouse. Our logistic teams are well trained in transporting and assembling furniture. However customers are advised to inspect the goods upon receiving. In the event of manufacturing defects, please call our Customer Service Department at 65-6365 8832 within 3 days upon receipt of your furniture.